A belated thank you for the time you and Anick took in June to give my wife Anh and me a tour of the Coffee Crafters operation and a couple of roasts. Although I had already purchased the Artisan 6, the obvious
attention to customer support made a very positive impression. I know what it takes to treat every customer as though they are special. I now have 25 roasts under my belt and am getting a real feel for the roaster. It is really FUN to roast with your well thought out machine. A real winner, I know you all will do well.